As a NDIS provider we have obligations under the NDIS Code of Conduct and the NDIS Practice Standards as well as conditions of registration that relate to the delivery of safe, quality supports and services, and the management of risks associated with the supports provided to NDIS participants.

The NDIS Quality & Safeguards Commission has issued a fact sheet for providers about COVID-19 outbreak preparedness, prevention and management. This resource contains practical guidance to support providers to ensure workers take reasonable precautions to protect people with disability and themselves, prepare for an outbreak of COVID-19, respond to suspected or confirmed cases in different types of service settings, and manage an outbreak of COVID-19.

If you experience COVID-19 symptoms, we encourage you to get tested. For the latest information about symptoms and health alerts, please visit the SA Health website or call the SA Health COVID-19 information line on 1800 253 787.

Please let us know if you, a close family member, or a person you have been in contact with is being, or has been tested for COVID-19 so we can ensure appropriate infection control measures are in place while you are awaiting test results. If you receive a positive test result, please call or email us immediately.

The NDIS has information about disability services and COVID-19 (also available in Easy Read). Click here to check the latest information.

The NDIS also allows participant plans to be spent on specific COVID-19-related items, such as masks and gowns for you or support workers, and for other specified items needed to access services. Information is available here about what the NDIS is doing to support participants.